Privacy Policy

1. Introduction

StarLitBenchWay ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how your data is gathered, utilized, revealed, and protected when you browse our website starlitbenchway.xyz or partake in our yacht rental services.

Your consent to the data handling described in this document is implied when you employ our services. This document is compliant with prevailing privacy legislations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly submit to us during:

• Reserving a yacht rental
• Reaching out to us via our website or telephone
• Signing up for our email updates
• Completing questionnaires on our website
• Taking part in surveys or offers

Said information might consist of:

• Name and contact info (email, phone number, home address)
• Financial details (securely processed via third-party services)
• Rental preferences and specifications
• Secondary contact details
• Food preferences or health information (if disclosed)

2.2 Information Accumulated Automatically

Automatically gathered data includes details regarding your device and visitation behaviors when you access our website:

• IP details and geographical location
• Browser type and its version
• Visited pages and duration on our website
• Referral web pages
• Device details (make, display size, etc.)

2.3 Cookies and Tracking Technologies

Cookies and comparable tracking mechanisms are employed to improve your browsing experience on our site. These tools are instrumental for:

• Storing your choices
• Evaluating site usage and efficacy
• Delivering tailored content
• Enhancing our offerings

Cookies can be managed through your web browser settings or our website's cookie consent tool.

3. Use of Your Information

Your data is used for several purposes such as:

• Service Provision: To fulfill yacht rental services, handle bookings and communicate about your arrangements
• Client Assistance: To address your questions and extend support
• Billing: To manage payments and invoicing
• Safety Measures: To confirm the security of our operations and safeguard against deceit
• Promotional Efforts: To send you marketing material and news (with your permission)
• Website Augmentation: To examine visitor patterns and upgrade our website's functionality
• Normative Adherence: To comply with governing norms and regulations

4. Sharing and Disclosing Information

We do not merchandise, barter, or lease personal particulars to unrelated parties. When needed, your data may be shared under these circumstances:

4.1 With Service Associates

We may divulge information to dependable third-party associates who facilitate us in numerous areas such as payment processing, site management and maintenance, electronic mail advertising, as well as monitoring of analytics capabilities and client service.

4.2 For Legal Purposes

If mandated by law or as a response to legal actions, subpoenas, crises, or probes of possible unlawful deeds, we might disclose your details.

4.3 During Business Transactions

In scenarios of mergers, acquisitions, or asset sales of our company, your information could be transferred as part of the business assets.

5. Data Protection

To shield your personal info against unsanctioned access, alterations, exposure, or eradication, we apply suitable security measures such as data encryption, secure servers, controlled access, periodic assessments, and training for our staff.

However, please be aware that no method of transmitting data over the internet or maintaining it electronically is absolutely failsafe. Thus, we can't vouch for complete security of your information.

6. Retention of Data

Your personal info is retained only for as long as it is necessary for fulfilling the original purposes that it was collected or as required by laws and regulations. Retention periods might be as follows:

• Rental records: 7 years (due to tax/legal necessities)
• Marketing communications: until you opt out or request deletion
• Web analytics data: 26 months
• Customer service histories: 3 years following the last interaction

7. Your Rights and Preferences

You have several rights regarding your info which include accessing it, requesting correction, elimination (as allowed by law), data portability, opting out of promotional content, and managing your cookie preferences. You may exercise these rights by reaching out to us using the contact info provided herein.

8. External Parties and Services

8.1 Usage of Google Analytics

Google Analytics is utilized to understand web traffic patterns. You have the choice to opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Connections to Social Media Platforms

Links to social media could be present on our site, each with its respective privacy guidelines.

8.3 Payment Processing Firms

Our transaction processes are managed by third-parties who comply with the standards set for the Payment Card Industry Data Security Standard (PCI DSS).

9. Cross-Border Data Flow

It is possible for your details to be transferred to and processed in countries other than France. We ensure appropriate safeguards in line with applicable data protection laws.

10. Protection of Minors

Individuals under the age of 13 are not the intended audience for our services, and we do not knowingly accumulate their data. If it comes to your knowledge that a minor has provided us with their data, please get in touch with us promptly.

11. Policy Revisions

This Privacy Policy may undergo amendments to align with changes in our practices or legislative requirements. Notice of amendments will be given by updating the policy on the site, contacting registered users via email, or by displaying an alert on our site. Continued use following the effective date is your acceptance of the changes.

12. For Inquiries

Questions or concerns regarding this Privacy Policy or our data handling can be addressed to us at:

13. Adherence to Google Ads Consent Policy

We ensure compliance with the Google Ads consent policies. Changes to cookie/tracking settings can be made anytime through our cookie management portal.